Contact Us
Got a question about a listing, spotted something that needs updating, or just want to flag an issue with one of the platforms we cover? This page explains how to reach the Sweepstakes Casinos team and what we can help with.
How to reach us
The quickest way to contact us is by email at [email protected]. We read every message and try to reply within a couple of business days, though it can take a little longer during busy periods.
When you write in, it helps to include:
- The name of the sweepstakes or social casino you're asking about, if applicable
- A short description of the issue or question
- Screenshots or dates, if you're reporting something like a broken link or outdated offer
What we can help with
We cover a wide range of topics on Sweepstakes Casinos, from individual site reviews to how the Gold Coins and Sweeps Coins model works in general. Common reasons readers get in touch include:
- Corrections — an offer, eligible-state list, or redemption threshold has changed and our page needs updating
- Suggestions — a sweepstakes casino you think we should look at, or a topic you'd like covered
- General questions — how the sweeps model works, what "no purchase necessary" means, or how prize redemption typically works
- Site feedback — anything about how the site itself reads, works, or displays on your device
What we can't do
We're an independent review and comparison site, not a customer support desk for any individual operator. That means we can't access your account, process a redemption, resolve a payment dispute, or answer questions specific to your personal balance or verification status. For anything account-related, the operator's own support team — usually reachable through their site or app — is the right first stop.
We also can't offer legal or tax advice. Rules around sweepstakes promotions, eligible states, and how redeemed prizes are treated for tax purposes vary and change, so for anything specific to your situation, checking the operator's terms or speaking with a qualified professional is the safer route.
Before you write in about a specific casino
A few things are worth checking first, since they answer most of the questions we get:
- Eligible states and age requirements are usually listed in the operator's own terms and conditions, and these can change without much notice
- Redemption minimums, identity verification steps, and processing times are set by each platform individually, not by us
- If you're unsure whether a site currently serves your state, the operator's terms page is more current than any third-party listing, including ours
If you're still unsure after checking, our Responsible Gambling page has general guidance on playing within your means, and our Terms and Conditions page explains how we put this site together and what our content does and doesn't promise.
Feedback on our reviews
Our rankings and write-ups — covering platforms like Crown Coins, Spinblitz, Lone Star, and the others featured on the site — are based on publicly available information about each operator's coins model, promotions, and terms at the time we last checked them. If you've used one of these platforms and something in our coverage doesn't match what you're seeing, or an offer has changed, please tell us. Reader feedback is one of the main ways we catch outdated details.
We're not able to verify every operator change the moment it happens, so a note from someone actively using the platform is genuinely useful. It doesn't affect how any site is ranked — commercial relationships don't influence our positions either — but it does help keep the information accurate for the next reader.
Want to know more about us first?
If you're wondering who's behind Sweepstakes Casinos and how we approach reviewing sweepstakes and social casinos, our About Us page covers that in more detail. It's a good place to start before reaching out if you want context on our process.